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News And Events
Excellence in Service
HYATT REGENCY GREENVILLE EMPLOYEE RECEIVES HYATT’S EXCELLENCE IN SERVICE AWARD
January 16, 2008, Greenville, South Carolina-Hyatt Regency Greenville cook Ean Mong, has been awarded the 2007 Hyatt Hotels and Resorts Excellence in Service Award. He joins the ranks of the company’s top twenty-four performing individuals selected by their colleagues and supervisors.
Ean’s take-charge team attitude has him assisting in all departments of the hotel. “The kitchen is not the only one area he impacts. Whether it is preparing a room for a meeting or greeting customers Ean does it all. He is a well-respected leader who provides exceptional service throughout the hotel. We are thankful to have him as one of our own,” says chef Dominic Vaccaro.
Recently the hotel hosted the Southeast Regional Institute for Deafness annual conference. Ean played an instrumental part in communicating with speakers and attendees. Ean is fluent in tactile sign language and offered to assist whenever and wherever needed. The planners were so thankful and amazed with his abilities and contagious positive attitude that they requested his assistance attending to all their VIPs.
“Ean is truly an exceptional employee,” says chef Dominic Vaccaro. “Employees like him ensure Hyatt Regency Greenville is continuously ranked among the top in overall service in our company and community.”
Ean started with Hyatt at Hyatt Regency Crowne Center, Kansas City, in August of 2005. He transferred from Kansas City to Greenville in early 2007. Chef Vaccaro knows culinary talent and was determined to have Ean on his team. “Ean is not just a cook at the hotel; he is an ambassador of customer service. He is an asset to the hotel’s operations.”